Shoppers are exploiting retail return policies
Shoppers are increasingly exploiting return policies with various scams to defraud companies, and it is costing retailers billions. While retailers have tried to mitigate returns, they amounted to $743 billion in 2023. Of that, about $101 billion was fraudulent, according to the National Retail Federation. This problem is getting more sophisticated as shoppers grow increasingly duplicitous, such […]
