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		<title>Private jet companies fight for high-spending customers at the Masters</title>
		<link>https://www.ourstoryinsight.com/private-jet-companies-fight-for-high-spending-customers-at-the-masters/</link>
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		<pubDate>Sat, 11 Apr 2026 06:20:55 +0000</pubDate>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=14523</guid>

					<description><![CDATA[<p>Vista House, a private home in Westlake, Georgia, sponsored by Vista Global during the Masters. Credit: VistaJet A version of this article first appeared in CNBC&#8217;s Inside Wealth newsletter with Robert Frank, a weekly guide to the high-net-worth investor and consumer. Sign up to receive future editions, straight to your inbox. Private jet companies are rolling out [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/private-jet-companies-fight-for-high-spending-customers-at-the-masters/">Private jet companies fight for high-spending customers at the Masters</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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										<content:encoded><![CDATA[<p><span class="HighlightShare-hidden" style="top:0;left:0" /></p>
<p>Vista House, a private home in Westlake, Georgia, sponsored by Vista Global during the Masters.</p>
<p>Credit: VistaJet</p>
<p>A version of this article first appeared in CNBC&#8217;s Inside Wealth newsletter with Robert Frank, a weekly guide to the high-net-worth investor and consumer. Sign up to receive future editions, straight to your inbox.</p>
<p>Private jet companies are rolling out the red carpet for their top clients at the Masters Tournament, as competition shifts from the air to the ground with lavish hospitality events and experiences.</p>
<p>Thousands of private jets are expected to fly in and out of Augusta, Georgia, and nearby airports for the Masters in the coming days, making it one of the most important events of the year. NetJets, the industry leader, expects more than 775 flights into and out of Augusta, marking a 35% to 40% increase from last year, the company said. Flexjet is projecting about 350 to 400 flights, and Vista projects over 20 flights a day.</p>
<p>&#8220;Demand is off the charts,&#8221; said Mike Silvestro, CEO of Flexjet. &#8220;The Masters is like nothing else.&#8221;</p>
<p>On the private jet calendar, Davos, the Super Bowl, Cannes, the Kentucky Derby, the Monaco Grand Prix and Art Basel all attract plenty of private jets and wealthy attendees. But the Masters has a unique combination of tens of thousands of well-heeled attendees and a full week of events, creating a constant flow of clients flying in and out.</p>
<p>The swarm of Gulfstreams, Phenoms and Challengers is straining Augusta Regional Airport. Kenneth Hinkle, director of aviation services at the airport, said it had 3,294 flights last year and he expects an increase this year. The airport raised its &#8220;special event fee&#8221; this year by 25%, to between $150 and $4,000 per plane, depending on size, and expanded its jet parking area to accommodate 200 jets at a time.</p>
<p>The competition among private jet companies for landing slots, parking spaces and access to and from the terminal has grown so fierce that many companies have moved to nearby airports in Thomson, Georgia, or Aiken, South Carolina.</p>
<p>A photo rendering of NetJets&#8217; new Augusta terminal.</p>
<p>Credit: Courtesy of NetJets</p>
<p>The real battle however, begins after the jets land. Jet companies are renting out mansions to create branded pop-up clubs, hiring Michelin-star chefs and well-known mixologists, hosting nightly parties with the biggest names in golf, and vying to attract the top players and announcers as headliners. Many are even staging private concerts with Grammy-winning country stars. </p>
<p>The spending is all part of a new race in the private jet business. </p>
<p>Private jet flights hit an all-time record in 2025, with 3.9 million departures, up 34% from pre-Covid levels. Recent U.S. government shutdowns and airport delays have only increased demand, jet companies say.</p>
<p>&#8220;We want to stay connected with our customers beyond just when they&#8217;re the air with us,&#8221; said Pat Gallagher, President of NetJets. &#8220;We&#8217;re a world lifestyle business. We&#8217;re a luxury business. If somebody asks me what business I&#8217;m in, I don&#8217;t say I&#8217;m in the travel or aviation space. I&#8217;m in the hospitality business.&#8221;</p>
<p>Longtime Masters fans say the hottest ticket of the week outside the Augusta National Golf Club is the NetJets Friday night party. NetJets won&#8217;t disclose any details on the location or entertainment for this year&#8217;s bash. But past parties have been hosted by sports commentator Jim Nantz and featured musical guests like Noah Kahan, Chris Stapleton and Zac Brown.</p>
<p>For the rest of the week, NetJets clients can use the brand&#8217;s hospitality venue to relax, grab a meal or drink, or hold a meeting. Some of NetJets&#8217; more than 30 golf ambassadors who are playing at the Masters are also expected to pass through. Gallagher said the Masters is one of nearly 100 events a year now hosted by NetJets.</p>
<p>The company also just announced a new private jet terminal at Augusta Regional. The project, still under construction, includes 432,000 square feet of ramp space for jet parking.</p>
<p>&#8220;The number of jets that are parked on the [Augusta] runways, it&#8217;s like nothing you&#8217;ve ever seen from a from an aviation perspective,&#8221; Gallagher said.</p>
<p>Vista Global will be hosting clients at Vista House, a private home in Westlake, Georgia, that will be transformed into a branded hospitality venue in its signature silver and red. It will have nightly dinners, entertainment and special appearances by Vista brand ambassadors Gary Player, Jon Rahm, Phil Mickelson and Patrick Reed.</p>
<p>Vista hosted its big welcoming party Wednesday night with a private concert. The company said the goal is to give Vista House the same brand feel of its planes, from flight attendants serving in their Moncler-designed uniforms, to Vista&#8217;s signature scent designed by Le Labo to its ever-popular Vista beach towels. Clients of VistaJet and XO — both owned by Vista Global — will get access to Vista House as well hospitality space at the Double Eagle Club, close to the Augusta National Golf Club.</p>
<p>Vista said some of its clients fly in from as far away as Japan, South Korea, Singapore, India and Brazil.</p>
<p>&#8220;I think the Masters, especially in the past five years, has become more pronounced for us,&#8221; said Leona Qi, president of VistaJet U.S. &#8220;It&#8217;s a place where our clients — the ultra-high-net-worth individuals and corporate executives — go to not just to watch the game, but to really connect with each other and get deals done. And to share the passion and the experience with each other.&#8221;</p>
<p>Wheels Up will open the &#8220;Wheels Down Club&#8221; in Augusta, just a 10-minute walk from the entrance to Augusta National. The club, a temporary structure built around an existing home, will offer 11,000 square feet of hospitality space. Guests can valet their cars, get snacks and drinks in between rounds and check in their phones (a prized service since no cellphones are allowed on the course).</p>
<p>Wheels Up is running a “Wheels Down Club,&#8221; just a 10-minute walk from the entrance to Augusta National at the Masters.</p>
<p>Credit: Wheels Up</p>
<p>Wheels Up, now controlled by <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="SpecialReportArticle-QuoteInBody-2">Delta Air Lines<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag" /></span></span></span>, expects to host 600 guests a day at the club. Big names on the program include Delta CEO Ed Bastian; Eric Kutcher, the North America chair of McKinsey &amp; Co.; and Apple executive Eddy Cue, along with pro golfers. Chef José Andrés will host a &#8220;Jamon and Caviar&#8221; tasting and mixologist Tyler Zielinski will be making his signature &#8220;tiny cocktails.&#8221;</p>
<p>&#8220;The Masters has really become our tentpole event,&#8221; said Kristen Lauria, chief marketing officer for Wheels Up. &#8220;Whether it&#8217;s for members, whether it&#8217;s for prospects, or whether it&#8217;s for our partners who entertain their clients on the ground, it&#8217;s becoming bigger and bigger and bigger.&#8221;</p>
<p>Lauria said Wheels Down events will continue to expand into other sports, like tennis, equestrian and motorsports, as well as culinary and luxury lifestyle events. She said the clubs also help attract new clients who come in as guests of existing members.</p>
<p>&#8220;As I look at different ways to create demand, it&#8217;s really about going to where our customers are and where our members are,&#8221; she said. &#8220;Time is of the essence for our members. So showing up where they&#8217;re already going or where they&#8217;re planning to be, is a return in and of itself.&#8221;</p>
<p>Flexjet is taking a different approach. Rather than joining the spending spree of pop-up clubs and parties, the fractional jet company says it&#8217;s focused solely on its core business of getting clients to and from the event.</p>
<p>With Augusta Regional Airport highly congested during Masters week, Flexjet decided this year to move its operations to the Thomson-McDuffie Regional Airport in Thomson, Georgia. The airport is a short drive to the course at Augusta, is closer to the areas where attendees usually stay, and will allow Flexjet clients to get in and out quickly.</p>
<p>&#8220;The infrastructure in Augusta is taxed,&#8221; Silvestro said. &#8220;We&#8217;re trying to stay ahead of the curve and have the experience that we deliver to our customers be as seamless and stress-free as possible.&#8221;</p>
<p>Silvestro said clients will have an exclusive executive area at Thomson and can be picked up and dropped off right in front of their planes. He said the Masters has become so oversaturated with parties and events that Flexjet&#8217;s clients already have too many events to choose from.</p>
<p>&#8220;I shake my head at some of the hospitality extravagances from some of the people that are operating our space,&#8221; he said. &#8220;We see people doing certain things in and around our space that don&#8217;t make a lot of sense to us.&#8221;</p>
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<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/private-jet-companies-fight-for-high-spending-customers-at-the-masters/">Private jet companies fight for high-spending customers at the Masters</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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		<title>Visa&#8217;s AI agents automating hundreds of purchases for customers</title>
		<link>https://www.ourstoryinsight.com/visas-ai-agents-automating-hundreds-of-purchases-for-customers/</link>
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		<pubDate>Thu, 18 Dec 2025 14:36:17 +0000</pubDate>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[agents]]></category>
		<category><![CDATA[automating]]></category>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=11594</guid>

					<description><![CDATA[<p>Mustafa Hatipoglu &#124; Anadolu &#124; Getty Images Visa said on Thursday that it successfully completed hundreds of AI transactions as part of a pilot program that kicked off after the company&#8217;s product event in April. The payments network and rivals across the fintech industry are racing to build tools that allow consumers to task artificial [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/visas-ai-agents-automating-hundreds-of-purchases-for-customers/">Visa&#8217;s AI agents automating hundreds of purchases for customers</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><span class="HighlightShare-hidden" style="top:0;left:0" /></p>
<p>Mustafa Hatipoglu | Anadolu | Getty Images</p>
<p><span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-1">Visa<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag" /></span></span></span> said on Thursday that it successfully completed hundreds of AI transactions as part of a pilot program that kicked off after the company&#8217;s product event in April.</p>
<p>The payments network and rivals across the fintech industry are racing to build tools that allow consumers to task artificial intelligence agents with completing certain transactions.</p>
<p>&#8220;This is going to be the year we see an enormous amount of material adoption, and consumers really starting to get comfortable in a bunch of different agentic environments,&#8221; said Rubail Birwadker, Visa&#8217;s head of growth products and partnerships, in an interview.</p>
<p>AI is transforming the e-commerce experience for shoppers, changing how customers purchase and browse for goods. </p>
<p><span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-2">Mastercard<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag" /></span></span></span> said in April it was testing a feature called Agent Pay that allows AI agents to shop online for customers. <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-4">Amazon<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag" /></span></span></span> began testing a &#8220;Buy For Me&#8221; offering that same month, while <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-5">PayPal<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag" /></span></span></span> and Perplexity have joined forces on agentic shopping tools. Earlier in December, a survey from Visa found that nearly half of U.S. shoppers are using AI with purchases. </p>
<p>While the data is limited, Birwadker said the tools could be useful for consistent purchases made by consumers or events like concert tickets.</p>
<p>Visa said it plans to launch pilot programs in Asia and Europe next year, and is working with over 20 partners on AI agent tools.</p>
<p><strong>WATCH:</strong> Why Visa is moving deeper into stablecoins</p>
<p><span class="InlineVideo-videoButton" /><span /></p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/visas-ai-agents-automating-hundreds-of-purchases-for-customers/">Visa&#8217;s AI agents automating hundreds of purchases for customers</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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		<title>Amazon warns customers of holidays cyberattacks as FBI sees $300M in thefts</title>
		<link>https://www.ourstoryinsight.com/amazon-warns-customers-of-holidays-cyberattacks-as-fbi-sees-300m-in-thefts/</link>
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		<pubDate>Wed, 26 Nov 2025 19:23:20 +0000</pubDate>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=11114</guid>

					<description><![CDATA[<p>Amazon is warning its over 300 million customers to watch out for cybercriminals who are out in force this holiday season impersonating reps from the e-commerce giant — as the FBI said online crooks have stolen nearly $300 million by taking over victims’ accounts so far this year. The largest online retailer in the world [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/amazon-warns-customers-of-holidays-cyberattacks-as-fbi-sees-300m-in-thefts/">Amazon warns customers of holidays cyberattacks as FBI sees $300M in thefts</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Amazon is warning its over 300 million customers to watch out for cybercriminals who are out in force this holiday season impersonating reps from the e-commerce giant — as the FBI said online crooks have stolen nearly $300 million by taking over victims’ accounts so far this year.</p>
<p>The largest online retailer in the world recently emailed customers about criminals trying to “get access to sensitive information like personal or financial information or Amazon account details,” according to Forbes. </p>
<p>The warning came as the FBI said since January, it’s received 5,100 complaints about “account takeover fraud” — in which criminals gain illicit access to accounts in order to rip them off — inflicting losses of over $262 million. </p>
<p>Shoppers should be suspicious about delivery or account issue messages.  <span class="credit">itchaznong – stock.adobe.com</span></p>
<p>In its Tuesday statement, the agency didn’t specify which companies were affected.</p>
<p>For its part, Amazon sounded the alarm about common fraud practices from fake delivery and account issue messages to unsolicited tech support calls.</p>
<p>The company also said to be careful about social media ads offering Amazon deals and requests for account or payment info through unofficial channels.</p>
<p>US customers received the emails earlier this month, with UK clients getting the messages this week, according to the company.</p>
<p>Amazon advised customers to only use its mobile app or website to communicate with customer service, and to set up a two-factor authentication process to prevent unauthorized account access.</p>
<p>The company also suggested using a passkey to sign into Amazon accounts.</p>
<p>Amazon told customers to watch out for scammers who impersonate legitimate businesses. <span class="credit">Gorodenkoff – stock.adobe.com</span></p>
<p>In July, Amazon offered tips on how to avoid scammers who “create a sense of urgency to persuade you” or pressure customers into buying a gift card.</p>
<p>Two out of every three scams claimed to be about order or account issues, the company stated.</p>
<p>The FBI advised consumers to monitor their financial accounts on a regular basis, use “unique complex passwords” and avoid clicking on advertisements.</p>
<p>Last year, Amazon squashed more than 55,000 phishing websites and 12,000 phone numbers being used as part of impersonation schemes, the company said on its website.</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/amazon-warns-customers-of-holidays-cyberattacks-as-fbi-sees-300m-in-thefts/">Amazon warns customers of holidays cyberattacks as FBI sees $300M in thefts</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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		<title>YouTube TV customers set to get $20 credit as Disney battle set to spill into &#8216;MNF&#8217;</title>
		<link>https://www.ourstoryinsight.com/youtube-tv-customers-set-to-get-20-credit-as-disney-battle-set-to-spill-into-mnf/</link>
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		<pubDate>Mon, 10 Nov 2025 09:41:22 +0000</pubDate>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=10751</guid>

					<description><![CDATA[<p>The battle between YouTube TV and ESPN doesn’t appear to have an end in sight — so users will be getting some money back.  Subscribers were informed on Sunday that they would be issued a $20 credit because of the ongoing dispute between the provider and the Disney-owned sports network.  “We’ve been working in good [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/youtube-tv-customers-set-to-get-20-credit-as-disney-battle-set-to-spill-into-mnf/">YouTube TV customers set to get $20 credit as Disney battle set to spill into &#8216;MNF&#8217;</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The battle between YouTube TV and ESPN doesn’t appear to have an end in sight — so users will be getting some money back. </p>
<p>Subscribers were informed on Sunday that they would be issued a $20 credit because of the ongoing dispute between the provider and the Disney-owned sports network. </p>
<p>“We’ve been working in good faith to negotiate a deal with Disney that pays them fairly for their content and returns their programming to YouTube TV,” YouTube TV told its subscribers in an email, per Pro Football Talk. “We know it’s been disappointing to lose Disney content, and we want you to know we deeply appreciate your patience. In light of the disruption, we’re offering our subscribers a $20 credit. . . . Over the next few days, you will receive a follow-up email with instructions on how to redeem your $20 credit for YouTube TV. Once redeemed, this will be applied to your next bill.”</p>
<p>ESPN’s battle with YouTube TV will lead to customers getting a credit. <span class="credit">USA TODAY Sports via Reuters Con</span></p>
<p>The email does not give a good indication that a deal will be struck by the two sides before “Monday Night Football,” with the Eagles and Packers slated to round out the Week 10 slate of games. </p>
<p>And NFL and college football fans could be looking at another week of missed games if the stalemate between the two sides continues. </p>
<p>YouTube TV previously told its customers that if the disruption lasted an extended period of time it would issue a credit to customers. </p>
<p>Things weren’t looking much brighter last week either, when The Athletic reported that the sides were “far apart” on a price that YouTube TV was willing to pay the network per subscriber. </p>
<p>An internal memo that was viewed by The Athletic also showed how Disney execs view things between the two sides. </p>
<p>Customers will get a credit as YouTube TV’s saga with ESPN continued. <span class="credit">PixieMe – stock.adobe.com</span></p>
<h2 class="wp-block-heading">How to watch ESPN and ABC for free without YouTube TV</h2>
<p>There are a few other live TV streaming services offering great deals and channels that YouTube TV customers no longer have access to.</p>
<p><strong>DIRECTV</strong> <strong>offers a free 5-day trial</strong> covering all the affected channels with plans starting at just $49.99/month for your first month. That unlocks NFL, NBA, NHL, and college football across ESPN, ABC, and more, plus regional sports networks in most markets, all for one price.</p>
<p>If you’re not ready to commit to a full subscription and just want to catch a night of sports on ESPN, Sling TV is an excellent alternative due to the unmatched flexibility it offers with plans that include one-day passes. Sling Orange Day Passes are priced at $4.99, and you’ll get 24 hours of access to all Sling TV Orange has to offer, including ESPN and ESPN2.</p>
<p>The standoff between YouTube TV and ESPN has continued. <span class="credit">GC Images</span></p>
<p>In a memo signed by Disney Entertainment co-chairmen Dana Walden and Alan Bergman, and ESPN chairman Jimmy Pitaro, they wrote that “rather than compete on a level playing field, Google’s YouTube TV has approached these negotiations as if it were the only player in the game.”</p>
<p>“It goes without saying that the reason so many consumers value our programming above others is because we invest in the best talent, creators and content in the world, and we cannot allow anyone to undercut our ability to do so,” it continued. </p>
<p>In a statement to The Athletic, YouTube TV said, in part, that “Disney is resorting to their old tactics like leaking documents to the press, negotiating in public through their paid talent and misrepresenting the facts including from the deals they’ve offered and taking credit for our product proposals.”</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/youtube-tv-customers-set-to-get-20-credit-as-disney-battle-set-to-spill-into-mnf/">YouTube TV customers set to get $20 credit as Disney battle set to spill into &#8216;MNF&#8217;</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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		<title>Pressure cookers sold at Aldi recalled after customers suffer severe burns</title>
		<link>https://www.ourstoryinsight.com/pressure-cookers-sold-at-aldi-recalled-after-customers-suffer-severe-burns/</link>
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		<pubDate>Sat, 11 Oct 2025 05:26:11 +0000</pubDate>
				<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=9908</guid>

					<description><![CDATA[<p>More than 46,000 pressure-cookers are being recalled following several reports of burn injuries, according to a federal regulatory agency. The lid of the Ambiano Electric Pressure Cookers, which were sold at Aldi stores, can be opened before sufficient steam pressure has been released, causing hot contents to escape and posing a risk of burn injuries to consumers, [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/pressure-cookers-sold-at-aldi-recalled-after-customers-suffer-severe-burns/">Pressure cookers sold at Aldi recalled after customers suffer severe burns</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>More than 46,000 pressure-cookers are being recalled following several reports of burn injuries, according to a federal regulatory agency.</p>
<p>The lid of the Ambiano Electric Pressure Cookers, which were sold at Aldi stores, can be opened before sufficient steam pressure has been released, causing hot contents to escape and posing a risk of burn injuries to consumers, the Consumer Product Safety Commission said in a Thursday notice. </p>
<p>The recall was initiated by its importer, Tempo USA, after it received 11 reports that the contents burst out under pressure. </p>
<p>Eight reports noted that consumers received severe burn injuries. Regulators say customers need to “immediately” stop using the recalled cookers. </p>
<p>The product was sold at Aldi stores nationwide between Jan. 2016 and Dec. 2019. </p>
<p>To get a refund, regulators say customers need to contact either Tempo USA or Aldi. </p>
<p>Consumers can either return the fully intact pressure cooker to any ALDI retail location for a full refund, or they have the option to submit a photo of the pressure cooker with the unplugged power cord cut and a photo showing the model number and date code by email to Tempo at serviceusa@tempo.org, according to the notice.</p>
<p>Ambiano is Adli’s private label for kitchen appliances, denoting items sold exclusively at Aldi stores.</p>
<p>Over 46,000 pressure-cookers sold at Aldi are being recalled due to reports of burn injuries. <span class="credit">REUTERS</span></p>
<p>Tempo USA issued the recall of the Ambiano Electric Pressure Cookers after they received 11 reports that the contents burst out under pressure. <span class="credit">US Consumer Product Safety Commission</span></p>
<p>To get a refund, regulators say customers need to contact either Tempo USA or Aldi. </p>
<p>Although Aldi markets the brand, its appliances are typically imported by third-party suppliers such as Tempo USA. </p>
<p>Aldi, known for its cost-conscious model, frequently works with independent distributors and importers to supply its small home appliance offerings. </p>
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		<title>New Lyft feature showing how often riders tip enrages customers</title>
		<link>https://www.ourstoryinsight.com/new-lyft-feature-showing-how-often-riders-tip-enrages-customers/</link>
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		<pubDate>Wed, 08 Oct 2025 21:18:29 +0000</pubDate>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=9862</guid>

					<description><![CDATA[<p>Lyft customers are furious over a new test feature that tells drivers how often passengers tip before deciding whether to accept ride requests. Drivers typically decide whether to accept a passenger based on how much the trip pays, the time and distance to the drop-off point, and the rider’s star rating. But now a small [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/new-lyft-feature-showing-how-often-riders-tip-enrages-customers/">New Lyft feature showing how often riders tip enrages customers</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Lyft customers are furious over a new test feature that tells drivers how often passengers tip before deciding whether to accept ride requests.</p>
<p>Drivers typically decide whether to accept a passenger based on how much the trip pays, the time and distance to the drop-off point, and the rider’s star rating.</p>
<p>But now a small banner toward the bottom of the screen shares the percentage of rides for which a passenger provided a tip, along with details about how often they’re ready and waiting for drivers at their pick-up point, according to screenshots shared by Lyft drivers on social media.</p>
<p>Lyft customers are furious over a new test feature that tells drivers how often passengers tip. <span class="credit">Diego – stock.adobe.com</span></p>
<p>The revelation drew howls on social media, with some customers questioning the practice of tipping in the first place.</p>
<p>“Why should I or anyone else tip? Isn’t the job driving someone from point A to point B?” one outraged customer wrote on Reddit.</p>
<p>“Why should there be a tip involved? If the driver did something more than get me my destination, then maybe. Screw entitled drivers.”</p>
<p>Another wrote: “Lyft is violating customers privacy!”</p>
<p>“Guess Lyft is trying hard to lose business,” yet another disappointed customer wrote online.</p>
<p>Lyft, which controls about 30% of the US rideshare market, told news outlets it is testing the feature with a “limited number” of drivers.</p>
<p>The company plans to analyze data on the new feature before it decides on a broader roll-out, a Lyft spokesperson told Bloomberg and the Daily Mail.</p>
<p>Lyft did not immediately respond to The Post’s request for comment.</p>
<p>A banner shares what percentage of rides a passenger tipped on, as well as how often they’re ready and waiting at the pick-up point. <span class="credit">Reddit</span></p>
<p>Several customers complained online that there is too much pressure for passengers to tip.</p>
<p>Instead, they argued, ride-hail companies like Uber and Lyft need to pay their employees better.</p>
<p>“Just more mental manipulation. Just pay drivers better. Problem with drivers accepting or not canceling solved,” one Reddit writer opined.</p>
<p>Some passengers acknowledged that the new feature could help Lyft compete with rival Uber. </p>
<p>Several customers complained online that there is too much pressure for passengers to tip.  <span class="credit">jetcityimage – stock.adobe.com</span></p>
<p>A driver who works for both companies, for example, might prefer accepting a ride with a known tipper on Lyft over taking their chances on Uber.</p>
<p>But others pointed out flaws in the test feature, questioning whether it has the ability to track tips made in cash.</p>
<p>“I have always been told drivers prefer cash tips so I always tip cash. Would the app have any way of knowing that I always tip if it’s not through the app?” a customer wrote on Reddit.</p>
<p>Another worried that the tip-tracking feature could backfire.</p>
<p>“Customers will now just tip 1 cent to bypass this feature,” the passenger wrote.</p>
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		<title>Cracker Barrel kitchens in turmoil as chain fights to win back customers after food scandals</title>
		<link>https://www.ourstoryinsight.com/cracker-barrel-kitchens-in-turmoil-as-chain-fights-to-win-back-customers-after-food-scandals/</link>
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		<pubDate>Sat, 20 Sep 2025 16:27:39 +0000</pubDate>
				<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=9511</guid>

					<description><![CDATA[<p>Cracker Barrel is scrambling to fix its image and win back customers following scandals over frozen biscuits and microwaved meatloaf — but constant flip-flopping from management has thrown its kitchens into chaos, The Post has learned. As reported by The Post, the Tennessee-based chain – ripped last month by critics including President Trump for scrapping [&#8230;]</p>
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										<content:encoded><![CDATA[<p>Cracker Barrel is scrambling to fix its image and win back customers following scandals over frozen biscuits and microwaved meatloaf — but constant flip-flopping from management has thrown its kitchens into chaos, The Post has learned.</p>
<p>As reported by The Post, the Tennessee-based chain – ripped last month by critics including President Trump for scrapping its longtime logo that featured mascot “Uncle Herschel’ – meanwhile had ditched the cost-cutting practice of reheating its meatloaf in microwaves after baking it the night before.</p>
<p>The microwaving maneuver earlier this year had marked a switch from its longtime practice of baking meatloaf fresh each day. But in recent weeks, bosses once again told employees to keep using microwaves outside of the weekends, sources said.</p>
<p>A new corporate logo that eliminated the company’s “old timer” image was quickly scrapped. <span class="credit">Getty Images</span></p>
<p>“We were told meatloaf will be fresh every day,” one veteran cook said. “Then they said cold portions will be on Monday through Thursday.”</p>
<p>On Wednesday’s earnings call, Chief executive Julie Felss Masino admitted there is work to do. “We must continue improving our food,” she said, adding Cracker Barrel is “placing an even bigger emphasis on the kitchen.”</p>
<p>As reported by The Post, customers had likewise complained Cracker Barrel’s Southern-style biscuits were being served “hard as a rock” after a cost-cutting measure shifted production to a day in advance, with biscuits frozen and reheated. </p>
<p>After admitting the move was a mistake earlier this month, management has now swung the other way, ordering that biscuits be flawless or thrown out – despite the original concern that too many biscuits were going to waste.</p>
<p>Biscuits “need to rise about two inches, be fluffy and not baked ‘too brown’ or ‘too white,’” one Cracker Barrel cook told The Post, recounting orders from a manager last week.</p>
<p>Julie Felss Masino is featured in a regular video that goes out to employees, but has lately been missing. <span class="credit">FOX News</span></p>
<p>Cracker Barrel’s meatloaf is reheated in microwaves on less busy days of the week. <span class="credit">Cracker Barrel</span></p>
<p>“I honestly feel like [management] is floundering to see what they can get away with, what they need to change and what they can keep and not be noticed,” one veteran cook said of the conflicting orders.</p>
<p>“We are focused on the kitchen and our guests’ plates and serving up generous portions of craveable food with Cracker Barrel’s warm country hospitality,” the company said in a statement to The Post, without specifically addressing questions about the meatloaf and biscuits.</p>
<p>The turmoil is lingering after Cracker Barrel revealed this week that customer traffic at its restaurants – already down 1% in early August – dropped by 8% after the logo uproar on Aug. 19. The company now expects visits to fall by as much as 7% in fiscal 2026.</p>
<p>Cracker Barrel’s signature biscuits now have to be “perfect” or they are thrown out, staffers told The Post. <span class="credit">Cracker Barrel</span></p>
<p>The 55 year-old restaurant chain has recently been branded as “woke.” <span class="credit">Getty Images</span></p>
<p>As reported by The Post, Cracker Barrel’s meatloaf attracted social media attention last month when a TikTokker posted a video that purported to have been taken inside one of the chain’s kitchens.</p>
<p>“We throw it in a microwave and then we serve it to you,” according to the video, which panned to stacked trays allegedly filled with pre-packaged meatloaf. “And sometimes it’s still cold.”</p>
<p>Meanwhile, employees have been whispering about the future of Felss Masino herself. Ahead of this week’s earnings call, some staff were speculating she had been ousted, pointing to the disappearance of her regular internal video updates for staffers companywide.</p>
<p>Cracker Barrel denied the rumor, saying its leadership “communicates with team members across the Company through a variety of channels, including in person meetings, videos and emails.”</p>
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		<title>Yieldstreet real estate bets leave customers with massive losses</title>
		<link>https://www.ourstoryinsight.com/yieldstreet-real-estate-bets-leave-customers-with-massive-losses/</link>
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		<pubDate>Mon, 18 Aug 2025 10:42:10 +0000</pubDate>
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		<guid isPermaLink="false">https://www.ourstoryinsight.com/?p=8869</guid>

					<description><![CDATA[<p>Yieldstreet customer Justin Klish, who said he faces $400,000 in losses from investing on the platform. Courtesy: Justin Klish When Justin Klish stumbled upon an ad for Yieldstreet in February 2022, he said, it was the company&#8217;s tagline that stuck in his head. &#8220;Invest like the 1%,&#8221; the startup said. The ad spoke to his [&#8230;]</p>
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										<content:encoded><![CDATA[<p><span class="HighlightShare-hidden" style="top:0;left:0"/></p>
<p>Yieldstreet customer Justin Klish, who said he faces $400,000 in losses from investing on the platform.</p>
<p>Courtesy: Justin Klish</p>
<p>When Justin Klish stumbled upon an ad for Yieldstreet in February 2022, he said, it was the company&#8217;s tagline that stuck in his head.</p>
<p>&#8220;Invest like the 1%,&#8221; the startup said.</p>
<p>The ad spoke to his desire to build wealth and diversify away from stocks, which were then in freefall, Klish said. Yieldstreet says it gives retail investors such as Klish access to the types of deals that were previously only the domain of Wall Street firms or the ultrarich.</p>
<p>So Klish, a 46-year-old financial services worker living in Miami, logged on to Yieldstreet&#8217;s platform, where a pair of offerings jumped out to him.</p>
<p>He invested $400,000 in two real estate projects: A luxury apartment building in downtown Nashville overseen by former WeWork CEO Adam Neumann&#8217;s family office, and a three-building renovation in the Chelsea neighborhood of New York. Each project had targeted annual returns of around 20%.</p>
<p>Three years later, Klish said he has little hope of ever seeing his money again. Yieldstreet declared the Nashville project a total loss in May, according to an investor letter, wiping out $300,000 of his funds. The Chelsea deal needs to raise fresh capital to avoid a similar fate, according to another letter. Both letters were reviewed by CNBC.</p>
<p>&#8220;There isn&#8217;t a day that goes by without me saying, &#8216;I can&#8217;t believe what happened,'&#8221; Klish told CNBC. &#8220;I lost $400,000 in Yieldstreet. I consider myself moderately financially savvy, and I got duped by this company. I just worry that it&#8217;s going to keep happening to others.&#8221;</p>
<h2 class="ArticleBody-subtitle">Distributed risk</h2>
<p>Yieldstreet, founded in 2015, is one of the best-known examples of American startups with the stated mission of democratizing access to assets such as real estate, litigation proceeds and private credit. To do so, it gathers funds from thousands of investors such as Klish, who typically put in at least $10,000 each for projects vetted by Yieldstreet managers.</p>
<p>The startup&#8217;s central premise is that the world beyond public stocks and bonds — often called alternative assets or private market investments — provides both smoother sailing and the possibility of higher returns, a win-win proposition. This month, President Donald Trump signed an executive order designed to allow private market investments in U.S. retirement plans.</p>
<p>But Yieldstreet customers who participated in its real estate deals in recent years say they&#8217;ve learned the flip side of the private markets: They face huge losses on investments that turned out far riskier than they thought, while their money has been locked up for years with little to show for it besides frustration.</p>
<p>The company said in a statement that its real estate equity offerings from 2021 and 2022 were &#8220;significantly impacted&#8221; by rising interest rates and market conditions that pressured valuations industrywide.</p>
<p>This article is based on dozens of investor letters that were sent to customers by Yieldstreet and reviewed by CNBC.</p>
<p>The documents show investors put more than $370 million into 30 real estate projects that have already recognized $78 million in defaults in the past year. Yieldstreet customers who spoke to CNBC say they anticipate deep or total losses on the remainder.</p>
<p>The breadth of Yieldstreet&#8217;s struggles in real estate — its biggest single investment category — hasn&#8217;t previously been reported.</p>
<p>CNBC&#8217;s analysis covers a wide swath of deals that the company offered between 2021 and 2024, but doesn&#8217;t include every project, of which there were at least 55, according to Yieldstreet.</p>
<p>The troubled projects vary. They include apartment complexes in boomtowns such as Atlanta, Dallas and Nashville, Tennessee; developments in coastal cities including New York, Boston and Portland, Oregon; apartment buildings in the Midwest and single-family rental homes across Florida, Georgia and North Carolina.</p>
<p>Of the 30 deals that CNBC reviewed information on, four have been declared total losses by Yieldstreet. Of the rest, 23 are deemed to be on &#8220;watchlist&#8221; by the startup as it seeks to recoup value for investors, sometimes by raising more funds from members. Three deals are listed as &#8220;active,&#8221; though they have stopped making scheduled payouts, according to the documents.</p>
<p>Additionally, Yieldstreet shut down a real estate investment trust made up of six of the above projects last year as its value plunged by nearly half, locking up customer money for at least two years.</p>
<p>Yieldstreet&#8217;s overall returns in real estate have plunged in the past two years; the category went from a 9.4% annual return rate in 2023 to a 2% return rate in the company&#8217;s most recent update on its website.</p>
<p>But only customers participating in a specific fund get information about its performance, and Yieldstreet labels its investor updates &#8220;confidential,&#8221; warning customers that the information in them can&#8217;t be shared without consent from the startup. While not uncommon in the private markets, those limitations make it hard for investors to know if their experience is unique.</p>
<p>Klish said he began to worry about his investments in early 2023 when updates became late and began to hint at deteriorating market conditions.</p>
<p>Frustrated by those delays and what he described as a lack of candor from Yieldstreet about his sinking investments, Klish turned to forums on <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-12">Facebook<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> and <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-13">Reddit<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> for a sense of the bigger picture. There he said he found a few dozen other customers who shared their Yieldstreet experiences.</p>
<p>&#8220;When I dug into the other deals, I realized that this is systemic,&#8221; said Klish. &#8220;Almost every single deal is in trouble.&#8221;</p>
<p>In July, Klish filed a complaint, which CNBC has reviewed, with the U.S. Securities and Exchange Commission alleging that Yieldstreet misled its investors. Klish said he has yet to receive a response to his complaint.</p>
<h2 class="ArticleBody-subtitle">Missing ships, busted tie-up</h2>
<p>Yieldstreet calls itself the leading platform offering access to the private markets, a category that has boomed over the past decade as professional investors seek sources of yield beyond stocks and bonds.</p>
<p>Founded 10 years ago by Michael Weisz and Milind Mehere, the company has well-known VC backers including Khosla Ventures, Thrive Capital and General Catalyst. Yieldstreet was part of a wave of fintech startups created in the aftermath of the 2008 financial crisis, including <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-17">Robinhood<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> and <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-18">Chime<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span>, with a populist message.</p>
<p>&#8220;Our mission at Yieldstreet is, how do we help create financial independence for millions of people?&#8221; Weisz said during a 2020 CNBC interview. &#8220;You do that by helping people generate consistent, passive income.&#8221;</p>
<p>Weisz, who became CEO of Yieldstreet in 2023, brought experience in litigation finance, where hedge funds lend money to plaintiffs for a slice of the payout if the lawsuit wins. Mehere, a former software engineer who had co-founded online marketing startup Yodle, was the more technical of the pair.</p>
<p>Yieldstreet declined to make the co-founders or other executives available for this article.</p>
<p>In early 2020, Yieldstreet announced a partnership with <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-21">BlackRock<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span>, the biggest asset manager in the world. The startup said at the time that its new Prism fund would contain a mix of its private market assets with conventional bond funds managed by BlackRock.</p>
<p>Here is the 2020 interview with Yieldstreet co-founder Weisz:</p>
<p><span class="InlineVideo-videoButton"/><span/></p>
<p>The move seemed to signal that Yieldstreet was primed for mainstream success. BlackRock had spent 18 months vetting the company before agreeing to the tie-up, Yieldstreet&#8217;s co-founders told CNBC at the time.</p>
<p>The month after its public announcement, though, Yieldstreet had tougher news to share. It was becoming clear that customers in another one of its product lines — loans backed by commercial ships that are torn apart for scrap metal — would suffer losses, the firm told them in March, according to a Wall Street Journal report.</p>
<p>Yieldstreet lost track of 13 ships in international waters that backed $89 million in member loans, according to an April 2020 lawsuit filed by the startup against the borrower in that project, which it accused of fraud. In October 2020, a British court sided with Yieldstreet in the lawsuit against the borrower, a Dubai-based ship recycler.</p>
<p>The episode scared off BlackRock, which ended the partnership weeks after it was announced, according to a person familiar with the matter who asked to remain unnamed so they could speak freely about private conversations.</p>
<p>A Yieldstreet spokeswoman at the time told The Wall Street Journal that the BlackRock launch was initially successful but the fund &#8220;was then faced with the market environment caused by Covid-19.&#8221;</p>
<p>Yieldstreet co-founders Milind Mehere, at left, and Michael Weisz</p>
<p>Source: Yieldstreet</p>
<p>Three years later, the SEC fined Yieldstreet $1.9 million for selling a $14.5 million marine loan to investors even when it had reason to believe the borrower had stolen proceeds from related deals. Yieldstreet also didn&#8217;t use &#8220;publicly available&#8221; methods to track the ships it was relying on for collateral, the SEC said.</p>
<p>&#8220;YieldStreet aims to unlock the complex alternative investments market for retail investors but failed to disclose glaring red flags it had about the security of the collateral backing this offering,&#8221; an SEC official said in a 2023 release accompanying the settlement, for which the company neither denied nor admitted to the agency&#8217;s findings.</p>
<p>Still, the company continued to rack up assets on its platform, in part by ramping up activities in real estate. By 2023, real estate funds made up 26% of all investments on the platform, the largest asset category and well ahead of runners-up such as private credit, Yieldstreet said at the time.</p>
<p>Late that year, Yieldstreet announced it had acquired Cadre, a startup co-founded by Jared Kushner that focused on broadening access to commercial real estate. The companies declined to disclose terms of the deal, but Yieldstreet said the combined entities&#8217; &#8220;investment value&#8221; was nearly $10 billion.</p>
<p>In May 2025, Yieldstreet replaced Weisz as CEO with Mitch Caplan, a former E-Trade chief who joined the startup&#8217;s board in 2021. That&#8217;s the year the venture firm where Caplan serves as president, Tarsadia Investments, took a stake in Yieldstreet. The company declined to say why Weisz was replaced.</p>
<p>In July, Yieldstreet announced a $77 million capital raise, led by Tarsadia Investments.</p>
<h2 class="ArticleBody-subtitle">&#8216;Difficult news&#8217;</h2>
<p>Yieldstreet continued to make moves in real estate well after a seismic shift that made the industry far harder to navigate had begun.</p>
<p>In early 2022, the Federal Reserve kicked off its most aggressive rate-hiking cycle in decades to combat inflation, turning the economics of many projects from that period upside down. The value of multifamily buildings has dropped 19% since 2022, according to Green Street&#8217;s commercial property index.</p>
<p>Projects that Yieldstreet put its customers into struggled to hit revenue targets amid price competition or had problems filling vacancies or raising rents, and thus began to fall behind on loan payments, according to investor letters.</p>
<p>The building at 2010 West End Ave., Nashville, Tennessee.</p>
<p>Source: Google Earth</p>
<p>Combined with the use of leverage, or borrowing money that amplifies both risks and returns, Yieldstreet investors suffered complete losses on projects in Nashville, Atlanta and New York&#8217;s Upper West Side neighborhood, the letters show.</p>
<p>&#8220;After exhausting all options to preserve value, YieldStreet determined there was no reasonable path to recovery,&#8221; the firm told customers who invested $15 million in the Upper West Side deal. &#8220;We sold our position for $1.&#8221;</p>
<p>It&#8217;s unclear if Yieldstreet, which makes money by charging annual management fees of around 2% on invested funds, itself suffered financial losses on the defaults.</p>
<p>In at least a half dozen cases, Yieldstreet went to its user base again in 2023 and 2024 to raise rescue funds for troubled deals, telling members that the loans combined the protections of debt with the upside of equity.</p>
<p>But if the project was doomed, a bailout loan was, at least in one case, effectively throwing good money after bad. A $3.1 million member loan to help rescue the Nashville project, located at 2010 West End Avenue, was wiped out in just months.</p>
<p>&#8220;We are reaching out to share difficult news,&#8221; Yieldstreet told investors of the Nashville project and its member loan in May. &#8220;Following multiple restructuring attempts, the property has been sold to Tishman Speyer &#8230; resulting in a complete loss of capital for investors.&#8221;</p>
<p>In a statement provided in response to CNBC&#8217;s reporting for this article, Yieldstreet said it has offered 149 real estate deals since inception and has delivered positive returns on 94% of matured investments in the category.</p>
<p>That 94% figure likely doesn&#8217;t include the distressed projects that CNBC has identified, since those funds aren&#8217;t yet classified as matured while Yieldstreet seeks to salvage projects on its watchlist. The watchlist designation doesn&#8217;t always result in the loss of investor funds, Yieldstreet said in another statement.</p>
<p>&#8220;Of the nearly $5 billion invested across the platform, a set of real estate equity offerings originated during 2021–2022 were significantly impacted by rising interest rates and broader market conditions that pressured multifamily valuations across the industry,&#8221; Yieldstreet said through a spokeswoman.</p>
<h2 class="ArticleBody-subtitle">Adverse selection</h2>
<p>On its website, the startup says it offers only about 10% of the opportunities it reviews, signaling its discernment when it comes to risk.</p>
<p>But several professional investors pointed to the possibility that, instead of securing only top-quality deals in real estate, Yieldstreet may be getting ones that are picked over by more established players.</p>
<p>&#8220;There&#8217;s no question you&#8217;ve seen deals that institutions have passed on that went to the platforms because retail investors might have less discipline than the institutional ones,&#8221; said Greg Friedman, CEO of Peachtree Group, an Atlanta-based commercial real estate investment firm.</p>
<p>&#8220;It&#8217;s a reflection of a lack of discipline in underwriting and market conditions going against them,&#8221; Friedman said of Yieldstreet&#8217;s track record. &#8220;Anything done after 2022, they should have done more carefully knowing that we are in a higher-rate environment.&#8221;</p>
<p>Alterra apartments in Tucson, Arizona.</p>
<p>Courtesy: Google Earth</p>
<p>In late 2022, Yieldstreet even told investors that real estate was a &#8220;safe(er) haven&#8221; asset during periods of rising rates and high inflation. By then, the Fed&#8217;s intent to squash inflation with higher rates was well understood.</p>
<p>&#8220;Real estate can be an effective inflation hedge, carries low correlation to traditional markets, and has even benefitted in times of market downturns, generating outsized returns,&#8221; the startup said in a blog post at the time.</p>
<p>In the post, Yieldstreet gave the example of the Alterra Apartments, a multifamily project in Tucson, Arizona, where it said rent increases and a contractual cap on interest rates protected it from the Fed hikes.</p>
<p>But this year, Yieldstreet told investors in the $23 million deal that the Tucson development was in technical default and headed for a full write-off.</p>
<h2 class="ArticleBody-subtitle">&#8216;Mind-boggling&#8217;</h2>
<p>Customers interviewed by CNBC accuse the company of downplaying investment risks and say that its disclosures around performance can be sloppy or misleading.</p>
<p>Mark Underhill, a 57-year-old software engineer, said he invested $600,000 across 22 Yieldstreet funds and faces $200,000 in losses on projects that are on watchlist and have never made payouts.</p>
<p>&#8220;With any investment, there&#8217;s a risk of loss,&#8221; Underhill said. &#8220;But there&#8217;s no consideration of these type of gut-punch losses. They talked about how their deals were backed by collateral, and they gave you all these reasons that make you feel there&#8217;s something left if the deal goes south.&#8221;</p>
<p>Underhill, who was treated with chemotherapy for multiple myeloma last year and travels the American West in a camper van, said his losses are forcing him to work beyond his expected retirement date.</p>
<p>&#8220;The thing that is mind-boggling is, how did they fail so badly on so many deals in so many markets?&#8221; Underhill said.</p>
<p>Mark Underhill, a Yieldstreet customer who says he faces $200,000 in losses from investing on the platform.</p>
<p>Courtesy: Mark Underhill</p>
<p>The offering sheet for the Upper West Side project said sales prices would have to plunge 35% for Yieldstreet members to see any losses, a worse hit than what New York experienced during the 2008 recession, Klish wrote in his July complaint to the SEC.</p>
<p>But the project defaulted even though prices in the area didn&#8217;t fall by that much, Klish wrote.</p>
<p>In another example, while participants in the Nashville deals got letters showing a complete loss, or a -100% return, Yieldstreet&#8217;s public-facing website listed a 0% internal rate of return, or IRR, giving the false impression that investors got all their capital back.</p>
<p>After CNBC asked Yieldstreet for comment on the discrepancy, the website was updated to reflect the -100% return.</p>
<p>The company also stopped issuing quarterly portfolio snapshots after early 2023, making it harder for prospective investors to see how Yieldstreet&#8217;s overall investments are performing.</p>
<p>So besides marketing materials, customers are mostly left to rely on the company&#8217;s disclosures about its performance as a gauge of whether to invest with the startup.</p>
<p>Yieldstreet says it updates its metrics quarterly, and its website shows a 7.4% internal rate of return through March 2025 across all investments. That period likely excludes the impact of the Nashville defaults, which were disclosed in May 2025.</p>
<h2 class="ArticleBody-subtitle">&#8216;Winter is coming&#8217;</h2>
<p>Yieldstreet&#8217;s real estate woes threaten to wipe out decades of savings for Louis Litz, a 61-year-old electrical engineer from Ambler, Pennsylvania.</p>
<p>Seeking income and stability, Litz put $480,000 into Yieldstreet funds, he said. Three of those projects have defaulted, while seven developments are on watchlist, he said.</p>
<p>&#8220;At least half of this stuff is going under,&#8221; Litz said. &#8220;I&#8217;m 61, so there&#8217;s no way I can really recover.&#8221;</p>
<p>Under its new CEO, Caplan, Yieldstreet has decided to pivot away from a business model of mostly offering bespoke investments like the ones that cratered for its real estate customers.</p>
<p>This month, Yieldstreet said that it officially became a broker-dealer, allowing it to offer funds from outside asset managers including <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-45">Goldman Sachs<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> and the <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-46">Carlyle Group<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span>. The plan is to become a distribution platform where 70% of funds are from these established Wall Street giants, Caplan said this month.</p>
<p>The move is worlds away from the confidence that Yieldstreet co-founder Weisz had in the company&#8217;s original model.</p>
<p>In the 2020 CNBC interview, Weisz said that he often reminded his staff that &#8220;winter is coming&#8221; and to prepare for turbulence.</p>
<p>Yieldstreet would protect its customers from losses because of the underlying collateral the firm was investing in: real buildings with tenants in sought-after locations all over the country, Weisz said.</p>
<p>&#8220;I&#8217;m not here to tell you that Milind and Michael are the world&#8217;s smartest investors and there&#8217;s never going to be something that goes wrong,&#8221; Weisz said, referencing himself and his co-founder. &#8220;We understand that when winter comes, there will be challenges, but we take comfort in knowing that there&#8217;s underlying collateral.&#8221;</p>
<p>&#8220;Anybody could put money out,&#8221; Weisz said. &#8220;It&#8217;s about bringing it back home.&#8221;</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/yieldstreet-real-estate-bets-leave-customers-with-massive-losses/">Yieldstreet real estate bets leave customers with massive losses</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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		<title>Rich American Express customers spend freely, with one exception</title>
		<link>https://www.ourstoryinsight.com/rich-american-express-customers-spend-freely-with-one-exception/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Sun, 20 Jul 2025 00:53:32 +0000</pubDate>
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					<description><![CDATA[<p>American Express has long benefited from a focus on wealthier customers who appreciate the credit card company&#8217;s travel and dining perks. That has helped insulate the company from concerns over a spending slowdown. In the second quarter, total spending on Amex cards jumped 7%, matching the first quarter and higher than the 6% increase a [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/rich-american-express-customers-spend-freely-with-one-exception/">Rich American Express customers spend freely, with one exception</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
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										<content:encoded><![CDATA[<p><span class="HighlightShare-hidden" style="top:0;left:0"/><span class="InlineVideo-videoButton"/><span/></p>
<p><span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-1">American Express<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> has long benefited from a focus on wealthier customers who appreciate the credit card company&#8217;s travel and dining perks.</p>
<p>That has helped insulate the company from concerns over a spending slowdown. In the second quarter, total spending on Amex cards jumped 7%, matching the first quarter and higher than the 6% increase a year ago.</p>
<p>But travel spending in the quarter was weaker than transactions for goods and services, and that&#8217;s specifically because airline spending has stalled out, coming in flat from a year ago, American Express said Friday.</p>
<p>Economy class domestic airfare is the source of the weakness, Amex CFO Christophe Le Caillec told CNBC. American Express said spending on premium cabins was up 10% from the previous year and that hotel bookings that cost more than $5,000 were up 9%.</p>
<p>But the weak spot could be of concern given the company&#8217;s airline partnerships and network of airport lounges, Truist analyst Brian Foran noted.</p>
<p>Airfare prices have also declined, which means consumers are spending less when they buy tickets. Airfare fell 3.5% in June from a year earlier while inflation overall rose, according to the Bureau of Labor Statistics.</p>
<p>Despite beating expectations for second-quarter profit and revenue, and reaffirming its 2025 guidance for those metrics, shares of Amex fell 2.5% in midday trading. Year to date, the company&#8217;s shares have climbed less than 4%, trailing most other financials like <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-7">JPMorgan Chase<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> and <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-8">Citigroup<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span>.</p>
<p>That&#8217;s mostly over investor concerns about the spending on rewards programs that Amex has to do as it launches a refreshed Platinum card, Foran said. The company faces increased competition in the premium card space from JPMorgan, <span class="QuoteInBody-quoteNameContainer" data-test="QuoteInBody" id="RegularArticle-QuoteInBody-10">Capital One<span class="QuoteInBody-inlineButton"><span class="AddToWatchlistButton-watchlistContainer" id="-WatchlistDropdown" data-analytics-id="-WatchlistDropdown"><span class="AddToWatchlistButton-addWatchListFromTag"/></span></span></span> and Citigroup, he said.</p>
<p>&#8220;The bear narrative is they have to push harder and harder to get growth, spending more to get more,&#8221; Foran said.</p>
<p><span class="InlineVideo-videoButton"/><span/></p>
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		<title>23andMe Customers Did Not Expect Their DNA Data Would Be Sold, Lawsuit Claims</title>
		<link>https://www.ourstoryinsight.com/23andme-customers-did-not-expect-their-dna-data-would-be-sold-lawsuit-claims/</link>
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		<dc:creator><![CDATA[admin]]></dc:creator>
		<pubDate>Tue, 10 Jun 2025 21:22:48 +0000</pubDate>
				<category><![CDATA[Business]]></category>
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					<description><![CDATA[<p>Twenty-seven states and the District of Columbia have sued the genetic-testing company 23andMe to oppose the sale of DNA data from its customers without their direct consent. The suit, filed on Monday in U.S. Bankruptcy Court in the Eastern District of Missouri, argues that 23andMe needs to have permission from each and every customer before [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.ourstoryinsight.com/23andme-customers-did-not-expect-their-dna-data-would-be-sold-lawsuit-claims/">23andMe Customers Did Not Expect Their DNA Data Would Be Sold, Lawsuit Claims</a> appeared first on <a rel="nofollow" href="https://www.ourstoryinsight.com">Our Story Insight</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p></p>
<p class="css-at9mc1 evys1bk0">Twenty-seven states and the District of Columbia have sued the genetic-testing company 23andMe to oppose the sale of DNA data from its customers without their direct consent.</p>
<p class="css-at9mc1 evys1bk0">The suit, filed on Monday in U.S. Bankruptcy Court in the Eastern District of Missouri, argues that 23andMe needs to have permission from each and every customer before their data is potentially sold. The company had entered an agreement to sell itself and its assets in bankruptcy court.</p>
<p class="css-at9mc1 evys1bk0">The information for sale “comprises an unprecedented compilation of highly sensitive and immutable personal data of consumers,” according to the lawsuit.</p>
<p class="css-at9mc1 evys1bk0">“This isn’t just data — it’s your DNA. It’s personal, permanent and deeply private,” Dan Rayfield, the Oregon attorney general, said in a statement. “People did not submit their personal data to 23andMe thinking their genetic blueprint would later be sold off to the highest bidder.”</p>
<p class="css-at9mc1 evys1bk0">The 23andMe company became well known as a genetic-testing service offering kits for customers to discover their ancestry, as well as to learn about their predisposition to certain diseases and traits, according to the company’s website. To submit their tests, customers spit into tubes and send them off by mail. They then receive an analysis of the DNA, which contains ancestry and health reports.</p>
<p class="css-at9mc1 evys1bk0">But the DNA company, which at one point in 2021 was valued at $6 billion, ran into financial trouble and filed for bankruptcy in March, with its chief executive officer, Anne Wojcicki, resigning shortly afterward. It is poised to be acquired by Regeneron Pharmaceuticals for $256 million, according to the lawsuit. Regeneron is a biotechnology company that uses genetic data to develop new drugs.</p>
<p class="css-at9mc1 evys1bk0">A backup bidder for the auction is TTAM Research Institute, a California nonprofit, the lawsuit says. The company was founded by Ms. Wojcicki.</p>
<p class="css-at9mc1 evys1bk0">Concerning the personal data, the plaintiffs asked the court to decide “whether the debtors have the right to sell and transfer it to any buyer without first obtaining express and informed consent from each customer,” according to the legal complaint.</p>
<p class="css-at9mc1 evys1bk0">In a statement on Tuesday afternoon, a 23andMe spokesperson said that the lawsuit brought by the states was “without merit” and that the sale was permitted under its privacy policies and applicable law.</p>
<p class="css-at9mc1 evys1bk0">“Customers will continue to have the same rights and protections in the hands of the winning bidder,” the statement said.</p>
<p class="css-at9mc1 evys1bk0">Regeneron declined to comment on Tuesday. TTAM did not immediately respond to an email seeking comment on Tuesday afternoon.</p>
<p class="css-at9mc1 evys1bk0">23andMe has previously faced lawsuits related to the safekeeping of the data it possesses. A class-action lawsuit against the company was filed in federal court in the Northern District of California in January 2024, after a data breach was discovered to have targeted customers of Chinese and Ashkenazi Jewish heritage. That suit claimed that the company had failed to protect customers’ privacy and to notify them that they appeared to have been specifically targeted.</p>
<p class="css-at9mc1 evys1bk0">The data breach in that case, which put the information of almost 7 million customers at risk, was the result of a hack against the company from April 2023 through September 2023, according to reporting from TechCrunch.</p>
<p class="css-at9mc1 evys1bk0">After the hack, the company required all users to activate two-step verification, according to a 2023 filing with the Securities and Exchange Commission.</p>
<p class="css-at9mc1 evys1bk0">Less than a year later, the company filed for bankruptcy and was put up for auction. Regeneron submitted the winning bid last month in bankruptcy court, for $256 million, according to a 23andMe news release. Among the bidders was Ms. Wojcicki, the former chief executive.</p>
<p class="css-at9mc1 evys1bk0">In a statement about the expected sale, 23andMe said in March that it would continue operating normally and there would be “no changes to the way the company stores, manages or protects customer data.”</p>
<p class="css-at9mc1 evys1bk0">The crux of the new lawsuit is the buying and selling of customers’ personal and genetic information.</p>
<p class="css-at9mc1 evys1bk0">The company has the phenotype data, representing the observable characteristics of more than 15 million people, according to the lawsuit, with each customer having a file with details of their raw genetic code linked to their profile.</p>
<p class="css-at9mc1 evys1bk0">The genetic data at stake is especially sensitive and should be protected, the plaintiffs in Monday’s lawsuit argue, because if it is stolen or compromised, it cannot be replaced. The data can be used to track not only the individuals who sent the kits, but also people related to customers, including yet unborn generations, according to the lawsuit.</p>
<p class="css-at9mc1 evys1bk0">Shelly Simana, a law professor at Boston College who focuses on bioethics, said that the lawsuit could be significant in helping to establish not just whether a customer needs to give consent to sell the information, but also on who owns that data.</p>
<p class="css-at9mc1 evys1bk0">“If the court agrees with the state, then it could set a precedent the company cannot treat your DNA as just another asset,” Ms. Simana said.</p>
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