Costco launches mobile app ordering for custom cakes and deli trays, easing customer woes

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Costco is officially retiring a decades-old system customers have long found frustrating as part of its latest major digital overhaul.   Customers will soon be able to place custom cake and deli tray orders directly through the company’s mobile app and website. Previously, shoppers were required to drive to Costco just to fill out paper order forms […]


Ford CEO admits that ‘the customer has spoken’ after EV push drives major quarterly loss

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Ford on Tuesday posted its largest quarterly loss since 2008 amid losses in the automaker’s electric vehicle (EV) division, as well as the impact of tariffs and a fire that impacted an aluminum supplier. The Detroit automaker reported a fourth quarter net loss of $11.1 billion after previously disclosing large writedowns to its EV programs, […]


Ankeny contractor jailed for gambling customer funds

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An Ankeny contractor who admitted to blowing customer money on “gambling” and “irresponsible spending” was sentenced on December 18, 2025, to three years in federal prison. According to court records, he was punished for lying during bankruptcy proceedings. Louis Grant Peterson, who also went by “Chip Peterson,” is 61 and formerly owned Legacy Siding and […]


Entain details new sportsbook features to enhance customer experience

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Entain has unveiled a range of new features as part of its ‘product innovation strategy’ to enhance its betting offerings across the United States, the United Kingdom, and Brazil. The tools, aimed at improving the customer experience, include faster withdrawals, new BetBuilder technology, live same-game parlays, app improvements, and localized features for specific markets. Entain […]


Aflac customer data breached by cybercriminals in hit to US insurers

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Aflac’s customer data has been breached in the latest cyberattack on the US insurance industry – potentially jeopardizing Social Security numbers, insurance claims and health information, the company said Friday. It’s the largest insurance company yet to fall victim to a major hacking, with tens of millions of customers and a $55 billion market cap. […]


23andMe bankruptcy under congressional investigation for customer data

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Signage at 23andMe headquarters in Sunnyvale, California, U.S., on Wednesday, Jan. 27, 2021. David Paul Morris | Bloomberg | Getty Images The House Committee on Energy and Commerce is investigating 23andMe’s decision to file for Chapter 11 bankruptcy protection and has expressed concern that its sensitive genetic data is “at risk of being compromised,” CNBC has […]