Product that tells our story
A customer exits a Cava restaurant in New York City on June 22, 2023. Brendan McDermid | Reuters As some consumers pull back on spending amid economic uncertainty, fast-casual restaurant chains are leaning on rewards programs to pull them back in. Loyalty programs, which offer discounts or added perks for returning customers, have transitioned from […]
Andy Jassy, CEO of Amazon, speaks during an unveiling event in New York on Feb. 26, 2025. Michael Nagle | Bloomberg | Getty Images Amazon CEO Andy Jassy said Wednesday that the company hasn’t seen any signs of consumers tightening their wallets in the face of President Donald Trump’s sweeping tariffs. Jassy’s comments came during […]
“Making It Work” is a series about small-business owners striving to endure hard times. When a young hunter died, Lanae Strovers didn’t plan a funeral service with organ music and the Lord’s Prayer. After Ms. Strovers, a director at Hamilton’s Funeral Home in Des Moines, Iowa, heard the man’s family wish for one last hunt […]
In an aerial view, Ford Broncos are seen for sale on a lot at a dealership on April 18, 2025 in Austin, Texas. Brandon Bell | Getty Images At car dealerships across the country, consumers are rushing to buy new vehicles ahead of tariff-related price hikes. Some shoppers have also replaced iPhones early. Yet when […]
Shoppers cast shadows as they carry their bags along the waterfront in Portland, Maine, U.S, December 26, 2024. Kevin Lamarque | Reuters It’s not just Walmart. The leaders of companies that serve everyone from penny-pinching grocery shoppers to first-class travelers are seeing cracks in demand, a shift after resilient consumers propped up the U.S. economy […]
Fresh off the worst inflation shock in decades, Americans are once again bracing for higher prices. Expectations about future inflation have started to move up, according to metrics closely watched by officials at the Federal Reserve. So far, the data, including a consumer survey from the University of Michigan and market-based measures of investors’ expectations, […]
